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Lloyd Montgomery, M.Sc.

Montgomery_LloydRoom: D 214
Phone: (+49) 040 428 83-2687
E-Mail: montgomery(at)informatik.uni-hamburg.de

Short CV

Lloyd Montgomery is a research associate and a doctoral student at the Applied Software Technology Group (MAST). He holds a bachelor’s degree (B.Sc.) and master’s degree (M.Sc.) in computer science from the University of Victoria, Canada. For more information, visit his website: lloydm.io

Research Interests

  • Recommender Systems in Software Engineering
  • Requirements Engineering
  • Industry Collaboration and Integration

Publications

T. Bulmer, L. Montgomery, and D. Damian, “Predicting Developers’ IDE Commands with Machine Learning,” In Proceedings of Mining Software Repositories, 2018, Gothenburg, Sweden. (PrePrint)

G. Tapuc, T. Bulmer, L. Montgomery, and D. Damian, “Sentimental ECrits: Modelling Customer Emotions to Predict Critical Situations,” Poster presented CASCON, 2017, Toronto, Ontario, Canada. (Poster)

L. Montgomery and D. Damian, “What Do Support Analysts Know About Their Customers? On The Study and Prediction of Support Ticket Escalations in Large Software Organizations,” in IEEE Int. Conf. on Requirements Engineering, Lisbon, Portugal, 2017, pp. 362-371 . (IEEE DL)

L. Montgomery, E. Reading, and D. Damian, “ECrits – Visualizing Support Ticket Escalation Risk,” in IEEE Int. Conf. on Requirements Engineering, Lisbon, Portugal, 2017, pp. 452-455 . (IEEE DL)

L. Montgomery, D. Damian, “ECrits – Modelling Escalation Risk in Problem Management Records (PMRs),” Poster presented CASCON, 2016, Toronto, Ontario, Canada. (Poster)

L. Montgomery, G.Evans, F. Harrison, and D. Damian, “Towards a Live Anonymous Question Queue to Address Student Apprehension,” The 20th Western Canadian Conf. on Computing Education, 2015. (Reprint)

Teaching

Projects